Originally published in the Training extras series: 1995.
Topics
Customer services
Catalogue Data
OBNB ID GB99Z5493
ISBN 10 0852927762
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812
ISBD
P1053 80p.
P1042 Includes bibliographical references.
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Customer care by Frances Bee. ISBN 0852927762. Published by Institute of Personnel and Development in 1999. Publication and catalogue information, links to buy online and reader comments.