Preface
Introduction: coaching :what it is and what it's not
Coaching people in new positions
Encouraging engagement
Learning about them
Onboarding and training
Coaching employees
Know your employees
Performance review
Goal setting
Meetings
Problem solving
Coaching employee performance after a crisis
Coaching low performers
Coaching average performers
Coaching top performers
Coaching teams
Forming teams
Brainstorming
Norming and performing
Team success and achievement
Using coaching techniques with superiors
Communication
Relationship building
Change initiatives.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Perfect phrases for coaching employee performance : hundreds of ready-to-use phrases for building employee engagement and creating star performers by Laura Poole. ISBN 9780071809511. Published by McGraw-Hill in 2013. Publication and catalogue information, links to buy online and reader comments.
