
Introduction
Coping with challenges in higher education
Learning to cope: fight, flight or be assertive!
The display of assertive behaviour
The origins of assertive behaviour and the effects of circumstances
As a human, you have rights and responsibilities
Managing more assertively: tools and techniques
Managing difficult situations
Managing thought, emotion, and self-confidence
Coping assertively with fear, failure, and disappointment
A chapter for course facilitators.
Achieving success through academic assertiveness : real life strategies for today's higher education students by Jennifer A. Moon. ISBN 9780203887202. Published by Routledge in 2009. Publication and catalogue information, links to buy online and reader comments.