"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership"--P. [5].
The what and why of conflict competent leaders
Understanding conflict dynamics
Self-awareness, self-control
Preventing destructive responses to conflict
Fostering constructive responses to conflict
Building conflict competent organizations.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Becoming a conflict competent leader : how you and your organization can manage conflict effectively by Craig E. Runde. ISBN 9780787984700. Published by Jossey-Bass in 2007. Publication and catalogue information, links to buy online and reader comments.
